Adding Value

Is your coach adding value?

Recently, there were three of us sitting around the table, trying to work out why a lame horse was lame.  And no, we couldn’t call the vet, since the country we were in, isn’t that easy.  We were each coming at the problem from a slightly different angle.  I was reminded about two other conversations…

One is from a friend who works in the corporate world, who is always talking about how, in every situation, you need to somehow add value to the job, situation, meeting or customer interaction.  If you are not giving value, or adding input, then why are you there?  As they say, it takes two hands to clap – if you as the coach, advisor, expert, skilled worker etc add value, then the customer, client, pupil can receive the best of what is offered.  If the coach is not adding value, the pupil cannot make an awesome, positive, constructive lesson all on their own, and equally, if the pupil is off or negative, having a bad day, its hard for the coach to do all of the work.  There has to be an interaction – there have to be two hands to clap.  Even the pupil with the best intentions of being really attentive and taking things from the lesson, can’t do that if the coach is not mentally there.  So, whenever I go into a lesson or problem-solving situation, at the back of my mind is, am I adding value to the mix?  And I inputting ideas, thoughts, helping the situation.  If you say – “that’s bad” it’s a negative that no one can draw any ideas from, but if you can say “hmmm, maybe the issue is this, but we can try x, y, z to fix it” then, you are adding value.

Is your coach adding value?
Is your coach adding value?

I was also reminded of a conversation a long time ago, with a horse health care professional.  He said, if I own a hammer, then all I see are nails…  Let’s say that we have a lame horse standing in front of us, and there are twenty of the world’s greatest authorities on lame horses.  The first is a farrier, who says, well, I see a bad nail, and a slight ridge there – the issue is in the horse’s feet.  The second is a saddler, who says the saddle is not quite square, and there could be friction just here.  That is why he is lame.  The third is a bit fitter, who says, the shape of the mouthpiece doesn’t suit this horse, that will cause resistance, tension, unlevelness…  The fourth is a chiropractor, who says the horse’s pelvis is unlevel, he’s not moving right behind.  The fifth is the riding coach, who says, the rider is crooked…  And so it goes on….  What ever my skill (my hammer) I see the issue through those eyes.  Do any of us see the whole horse?  Not entirely, no, I don’t think so.   Is there one clear reason why the horse is lame?  Sometimes, and sometimes all of these experts are right and it’s a accumulative effect of all elements…

Which leads me back to the horse who we were trying to de-code.  Did we get it right?  Not entirely, no.  I think we needed more tools in the tool kit, but we made a good start at unravelling.  How to find the right tool?  I don’t know at this point…  Is the horse constantly at the back of my mind?  Oh yes…

Do you have good body workers who can treat your horse and make him more comfortable?
Do you have good body workers who can treat your horse and make him more comfortable?

So, what is your hammer?  When you approach a horse problem, what can you bring to the table?  I think it’s your responsibility, as an owner, as a rider, to be able to bring something to the table.  Read, study, watch your horse.  Maybe the value you can bring to the table is an awareness – he always trashes his bed and this week it was too tidy for him to have been lying down.  He always eats all of his hay overnight, but this week there has been some left.  He always stretches before walking out of the stable, but this week he didn’t want too…  Notice things, that is often the first big key in sorting something out…  Is he drinking less water?  Is he grinding his teeth when he didn’t in the past?  Is he wearing out the toe of his shoe?  What’s different?

What do I bring to the table?  I know horses.  I know what is right and what isn’t.  I can see gait patterns.  I can see straightness and irregular steps.  I believe my gut reaction that says something is off or not.  I have a sense of horses and have picked up a fair amount of anatomy and symptoms.  I can tell you if a saddle is bad, or a bit is too big, or the shoes are too small.  Am I a vet, or a farrier?  No.   But I can often tell you where you need to be looking, or what expert to bring in.

How well or badly shod is your horse? Can you farrier add value to the discussion?
How well or badly shod is your horse? Can you farrier add value to the discussion?

So, who do you have around your table?  If your horse came out of his stable lame or sick tomorrow, who would add value to him and his recovery?  How can you surround yourself with people who not only have a hammer, but a screwdriver, pliers and a wrench too?  And, what value can you add, to his life, to your conversations with him, and to your lessons?  Where do you add value?  Can you add value to his surroundings and wellbeing?  Sometimes something as simple as a thicker bed, or patch of sand to roll in can add value to his day.  If horses could pick their owners, would your horse pick you.

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Why Kudaguru?

One of the Malaysian Kuda Gurus…

Why Kuda Guru?

It’s funny how it always goes in spates – people asking me, so what does Kuda Guru mean, then?  And, generally its which area in the world I am currently sitting in.  Here in Asia, people rarely ask.

Kuda, means horse in Bahasa Malay and Bahasa Indonesia, so, it begins to make a little bit of sense now, yes?  Guru, obviously means teacher, guide, expert or master.

About 8 years ago, I was working full time in Malaysia, in an area called Johor Bahru, which is the border town between Malaysia and Singapore.  It’s quite industrial and tends to be filled with a lot of Singapore commuters too.  Malaysian’s working in Singapore get the best of both worlds – the cheaper Malaysian rents and being able to stay with their families, as well as earning the much higher Singapore wages (and, sadly also enjoy the many hours of sitting on their motorbikes at the border, in very long queues).  There is a big riding school / livery yard / hotel just outside JB (as Johor Bahru is more commonly known), where I was working.

Jahor Bahru where Kuda Guru came about.
Jahor Bahru where Kuda Guru came about.

I’m hopeless at languages, really, honestly, cannot learn them, no matter how hard I try.  So, living in the hotel, I enlisted a couple of the front of house staff to teach me Bahasa Malay.  It took me about a month to get Selamat Pagi (Good morning) and Apa kabar (How are you?).  Really.  A whole month.  I did also learn quite quickly about Apa ini?  (What is this?) when the grooms would bring me the wrong horse, or the right horse with the wrong saddle etc…  But the phrase that seemed clearest, fastest, was Kuda belak (the horses are back) which would be shouted from one end of the yard to the other, to tell the grooms that the trail riding horses were seen coming back out of the jungle.  Every groom who had a horse in the ride that we had shipped out a couple of hours before, would come out and stand and wait for his horse to get close enough, so he could help the guest down and take his charge off for their welcome cold shower.  My first introduction to Kuda.

Now, since we were out in the jungle, there wasn’t an awful lot to do – um, nothing really.  We had a swimming pool at the neighbouring hotel, and another restaurant there, but one of our big highlights was going into the nearest kampong (village) to the very big Tesco supermarket.  *sigh* such was our hectic social life…  One of the other instructors and I would hitch a lift in with the car owning chef, or phone for a cab, and a real taxi would pick us up.  And then, on coming out of our exciting trip, there would generally be 3 or 4 “taxi” cars sitting outside.  These would have been the Grab / Uber cars, except in those days, Grab / Uber didn’t exist.  So, these random young Malay men would be sitting on the off chance that someone would need a ride, haggle over the price, load their unsuspecting passengers into the back of the (usually slightly dodgy) car and take them wherever they needed to go.  In that time, we were proudly shown bright green zebra print fake fur seats…  A first aid kit…  A fire extinguisher.…  and more bling CD’s hung on grubby ribbon over the rear-view mirror than you would imagine possible…  There were several times, whipping up and down the narrow, steep and winding hill roads where we did consider the possibility of our imminent death…

So anyway, on one particular exciting Tesco evening, I came breezing out and a young man was waiting beside his car.  Taxi taxi, miss, taxi, he was calling.  I said yes, please, I need to go to…  And he said yes, yes, I know Kuda Guru.  And so, my introduction, that all the grooms and pretty much all the kampong unofficial taxi drivers knew the Kuda Guru.  Slightly dodgy again?!

One of the Malaysian Kuda Gurus…
One of the Malaysian Kuda Gurus…

Now, if you take this literally, horse teacher.  I, however take it slightly differently –  horse teacher, as in, the master happens to be an equine.  Who knows best what a horse feels like?  Um, a horse.  Who knows when a horse becomes unbalanced?  A horse?  Who knows what this particular rider feels like?  Maybe a horse?  And how many secrets does a horse keep?  About his rider?  None.  You watch a horse, you can see where his attention is…  How rhythmic his rider is….  If he is comfortable or in pain…    If he understands an instruction…  If he is happy or battling to cope.  All of these things, he wears as plain as his heart on his sleeve.  So, by thinking Kuda Guru – my thinking then becomes, your horse is your teacher – why am I here in the arena with you?  Purely as the translator.  After all these years, about the only language that I appear to understand beyond hello and how are you, is horse.  So, when you go out to greet your horse tomorrow morning, please, please say, Selamat Pagi Kuda Guru, Apa Kabar?!  Have fun!

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